The nation's first Total Satisfaction Company.

Some of the key benefits of our employee staffed Total Satisfaction communication center and technology platform are:

  • High Patient Satisfaction associated with billing as evidenced by 99.6% billing accuracy level for all transactions;

  • Concierge and survey services provided throughout the patients hospital stay;

  • Seamless centralized content management capabilities

  • Ability to maintain an electronic voice recording, and documentation capability for all patients

  • Valuable information provided to Hospital in real time through our web based dashboard capability;
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Why Total Satisfaction is important to you!

a:

Total Satisfaction—before, during and after every hospital stay.

At Patient Portal, we understand the importance of technology and the value of personal involvement in a patient’s recovery. We also recognize the greater focus on service excellence and the importance of providing an outstanding experience. And, finally, we understand the economic challenges all hospitals face today.

Our services will help you maximize revenue, reduce staff involvement, extend services, increase patient security, reduce fraud, meet requirements...

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