Virtual Nurse^TM (VN) offers RN support services that enhance what healthcare facilities do for patients before, during, and after a stay. VN is the premier provider of pre-admission screening and aftercare education in the U.S., with more than 20 years experience in the healthcare industry. VN combines a sophisticated, proprietary operational platform with highly-trained, remote nurses to deliver superior services that lessen the administrative burden on in-house nursing staff while maintaining the culture, philosophy, and processes of the facility.

To the patient, VN services are seamless, transparent, and private branded. In turn, the healthcare facility experiences timely delivery of patient data and documentation leading to fewer cancelled procedures, improved workflow performance, superior staffing solutions, reductions in paperwork errors, and enhanced quality of care and education for patients.

	Highly trained and experienced RNs
	All calls are scripted and digitally recorded to meet our clients’ highest standards of confidentiality and consistency
	Off-hours calling, 24x7
	Multi-lingual capabilities
	Confirmation calls
	Post discharge satisfaction surveys
	Demographic/insurance verification

Virtual NurseTM Highlights Process Improvement – Enhance scheduling to be more efficient, productive, and convenient for patients Reapply Scarce Resources – Move RN hours back to the medical floors where they are critically needed Boost Staff Morale – Nurses are more motivated and productivity improves when RNs focus on healthcare instead of mundane administrative tasks Improve Patient Flow – Patient throughput improves beginning with more call contacts, accurate scheduling, consistent documentation, and efficient processes Generate Revenue – Less intcome is lost and more generated with fewer appointment and procedure cancellations Enhance Customer Service – Patient satisfaction and hospital branding are enhanced with excellent, patient-focused customer service.

Visit our Virtual Nurse web site for more information!