I took my daughter to see Dr. Gill-Sealy and was very impressed by the entire process. We had a very short wait for both the X-ray and being called back to see the doctor. Dr. Gill-Sealy was amazing with my daughter. Her bedside manner is wonderful and she is very thorough in her approach. As a Sports Chiropractor I get excited to find other healthcare practitioners that truly care about their patients and go the extra mile to ensure the right care is being provided. I highly recommend Dr. Gill-Sealy and her team.
1 / 5
6 months ago
If you care about your child don't bring them here. The wait to talk to someone over the phone is usually 5 hours plus just to make an appointment. My daughter has been blacking out everyday, we have been waiting for a approval from the insurance company for an MRI. Come to find out insurance approved it 4 weeks ago they just never called and told me. They said her fainting and blacking out could just be from anxiety, really anxiety??? My daughter assured them that while she is a teenager she is not anxious when these things begin to happen. Doesnt really seem to be concerning. We are having to seek care from the E.R. when she blacks out and she was hospitalized for blood pressure and low blood sugar, I tried rescheduling her appointment but again 5 hours wait and their is no telling if the person with accidentally hang up the phone and your off to square one. They assured me I would be charged even though my daughter was in the hospital and I called 5 times and was never able to speak to someone. This office really needs to get more receptionists, they come off as not caring for their patients at all....
1 / 5
a year ago
The doctor is great, but the nurses and receptionists here are AWFUL. They are rude, completely unhelpful, and made my daughter so upset during a procedure that was already difficult enough. I asked questions on how to do an at home sample and where to drop it off and the woman talked to me as if I was an idiot for asking questions. When my husband took our child to the next test the woman chastised my husband for not knowing information that was never provided to us. If you can, go to the Fairfax office, they are hard to get appointments at but their staff are leaps and bounds better.
1 / 5
2 years ago
We had an appointment scheduled and confirmed. Received a call saying we had missed it and asked if we wanted to reschedule. I told the caller we hadn't missed an appointment because the appointment wasn't for another week. I had scheduled it for a specific date and had already taken off work. After placing me on hold for an extended period of time, she blamed it on me calling the main number to schedule rather than their office directly and offered an appointment 3 months away...for a time sensitive health issue. I asked about our scheduled date and she insisted we had nothing on that date. I have my notes from the call, the date marked on 3 calendars, and had taken off work. We had an appointment on that date. Now, my child cannot be taken care of for 3 months. THREE MONTHS.
5 / 5
2 years ago
We had appointment in September 2017 at this s new location. Easy to find and not busy. Saw Dr. Hourigan, who in my opinion is the best gastro Doc ever!