Dr. Tutone always goes above and beyond for her patients. I’ve been with Inova for years but I switched to sterling One day randomly and it’s the best thing I’ve done. Suchien and the other ladies at the front are always welcoming and helpful.
2 / 5
4 months ago
Called to ask if they do flu shots here. Was on hold for 5 mins, then answered only to say she is going to check something and put me on hold for 10 more mins. Wasn’t sure if I was on hold or if call was disrupted since there was no music, just silence. I hung up and called again and was told to hold. Hung up after 5 more mins of hold. Does it take 20 mins to answer a simple question?? Went to Walgreens and got immediate service instead.
2 / 5
10 months ago
Used to be great years ago, but the staff now is rude and constantly changing. Never see the same person twice. One inexperienced doctor told me I had cancer when she misread a blood test. I went through expensive, unnecessary follow up tests with an oncologist. Not to mention the emotional toll. Go elsewhere.
1 / 5
7 months ago
This is the most unavailable place on the planet. They don’t keep to the hours posted on their door or website. Or I show up an hour before they close, the door is locked and I’m told that there’s no provider on site. I’ve tried to go to this location three times in the last month. I give up.
5 / 5
a year ago
Love the staff! I have always been seen nearly immediately and really appreciate the time they take with each patient. Its nice not to feel like the goal is to tell me I have a virus, give me 3 prescriptions and scoot me out the door. I have no idea what the bad reviews are referring too, I've been going here for over a year and always felt like a priority. Of course I'm not a self important person who comes late and expects the world to turn on its access to cater to me either. :) Keep up the great work!