Matthew H. Griffith, MD | Arthritis & Sports

          4 / 5 (4)

21475 Ridgetop Cir Suite 150, Sterling, VA 20166, USA

MAP / DIRECTION

Sheri Carter
           1 / 5   a month ago
Bad follow up from the office after MRI and blood results. The office did not bother to call me for 2 weeks after they received my lab results. Office charged my card over $500 and never even received a bill from the doctor. I had to follow up with my insurance. Terrible office follow up and infrastructure. I called the office on Tuesday 1/14/20 to ask for a statement of what they charged my credit card, because it does not match up with what my insurance explanation of benefits provided. The billing person that I spoke to was THE WORST. She promised to email over a copy of the bills that I was charged since they never bothered to send any out, but here it is several days later and she still has not sent anything over. I kept repeatedly explaining to her that according to my insurance company, I did not owe what they charged me. Her basic response was to call my insurance company even though it is the office who appears to have charged the wrong amount. Great doctor, but the TERRIBLE office support make this a practice to avoid at all costs. I am still waiting on copies of the bills from these scam artists.
carlos dominguez
           5 / 5   5 years ago
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Jay McCall
           5 / 5   2 years ago
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Steven Mister
           5 / 5   2 years ago
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