My family and I have been patients of Dr. D for years. She is a talented doctor and a very special person. We can talk to her about anything. She is very caring and concerned about your problems. She takes the time to ask questions and explain her thoughts. She is a primary care doctor to many doctors (where the doctors go) which speaks volumes of her care. My family and I would not go anywhere other than to Dr. DeRusso. She's more than a wonderful doctor - she is kind, caring, polite and very easy to talk to - I always know that I am in very capable hands. She is on my list of favorite people!
5 / 5
7 months ago
I have been a patient of Dr. De Russo's for over a decade. I cannot begin to express my satisfaction with her and her staff over the years. Each and every one of them is always courteous, helpful, professional, and make me as comfortable as possible. Often times there is a wait, but I know she is an excellent doctor and cares for many sick patients without pause. I am understanding that I may need to wait and many times it is random and unpredictable who is before my appointment and needing extra time with the doctor- like any illness in life. Dr De Russo takes care of my family and many friends and we all appreciate how great she is at figuring things out and helping us. Thanks for being so caring and such a great doctor!
1 / 5
7 months ago
I am very disappointed in the service that was provided here. I showed up on time to my appointment and I was there for 2 hours in total and never got to see the Doctor. I was told twice that the doctor would be in to see me "in a few minutes" and 30 min went by and still no sign of the doctor so I made the decision to leave. They gave me a refund of my co-pay. I saw they had only one doctor working and if that was the case it would have been nice for them to inform me that it was going to take longer than normal because of that circumstance, but they never mentioned anything. It was the most unprofessional doctors office I have visited.
5 / 5
5 months ago
Dr. Derusso is my doctor for years. I have always known that she is so good at what she does that she doesn't need to take any insurance to stay uber busy. She only participates with one health insurance. I, like most, do not have that one but I pay because I know she is worth it.
I always know I am in great hands with the doctor. She is not only an exceptional doc but her compassion and interest are second to none. She is complete with everything. I always know I am well cared for and in excellent hands. How many doctor's offices ALWAYS call you back with EVERY report and lab test done and then advise with results? And anytime I call for ANYTHING, I receive word back on how to proceed from a helpful and caring staff member within hours that same day!
If I am ill and must be seen, they ALWAYS find room to get me in to be seen THAT DAY--not 2 days later... And every time I have had bloodwork done or a procedure at her office, they have the courtesy and care to offer me bottled water and snacks! That is quality service and care!
I might not be alive if Dr. Derusso had not made some of the decisions and care for me as she has over the years. Thank you Heritage Internal Medicine for the best care ever over the years!
5 / 5
a year ago
Incredible doctor. I was first recommended to the good doctor by a coworker who said Dr. DeRusso loves a medical challenge the most. He said that she can simulate so many confusing moving parts in a person's medical history all at once and begin the medical puzzle of figuring out what is wrong. I realized this when I met her. She is a very radiant, delightful, and confident doctor. After giving up hope that my life was never going to be normal again, when I eventually went to her, she genuinely listened and cared. She concisely figured out what had been going on with me for so long and began to help me. It was a miracle. I have hope and health again. She is more than just a doctor, she is an angel.