My mom recently had a partial knee replacement with Dr. Tran. She had severe arthritis in her knee that required a replacement. Dr Tran was thorough in his evaluation, accommodating to all of our questions, and had great bedside manner.
It's been 3 weeks post-surgery and she has been able to get around comfortably. We are excited for her to get her quality of life back being able to walk around without the pain!
1 / 5
5 months ago
I never even made it to see the doctor. My appointment was at 3pm, and I arrived at 2:30. I checked in with the front office staff, and realized I was in the wrong suite. So really, I got to the MRI place at 2:45. At 3:30, I had been waiting for one hour. I asked the front receptionist about it and was really nasty. She simply kept repeating that my appointment was at 3:30 because I checked in at 3. And then mocked me to another staffer because I said I could not stay. I see from the other reviews that this is a trend. Dont bother with this location.
5 / 5
a week ago
An incredibly nice and professional ortho.
1 / 5
a year ago
I just had a phone conversation with their manger, J..., who called me around 5pm, saying that they do not provide an MRI when their receptionist had scheduled me for one prior day before. On top of that she asked me to call my insurance to verify if they are in network with their facility. So, i called my insurance and I got a confirmation saying that they are indeed. Further, I called their facility right back and spoke to the same receptionist and told her that my insurance is in network with their office. She asked me if I want to schedule an appointment for an MRI and I confirmed as I had no other choice. Around five o'clock, I received a phone call from their facility saying that all of sudden that they do not do the MRI's there anymore (all it is happened with less than 24 hours). It is Friday and most of the places are closed around 5pm and leaves me with no place to call to schedule with some other clinics, not mentioning the fact that I am in terrible pain and need a professionals to look at it as soon as possible. Their manager just said "Ohh I think you should not come to our office". This was very unprofessional and I could definitely see why people are leaving such awful reviews on their website. People do trust the reviews. So here is my suggestion: DO NOT GO TO THAT PLACE- remember, they work for you (you are the patient) not for themselves. Very awful experience, it leaves me wondering if the people are well-experienced and knowledgeable over there.
5 / 5
a year ago
Absolutely...flat out..one of the best!!! I had severe knee arthritis in both knees. All nutritional, biological and PT had failed and things were terrible. I could not even run across the street. Dr. Tran has tried and proven techniques and always had the same goal as I did. I just had my left knee done and walking on my own in about three says. Stationary bike week 2 (no resistance) and the knee scar is a work of art. I scar terribly, but not this time. I just rode my bicycle on the street two weeks out from my left knee being done!