Beyond impressed! Had a minor surgery- excision of old mole/ scar tissue. The outcome was unbelievable. No scars! I was actually ok with some scar as it would be ideally linear and smaller than the original more noticeable circular scars. But literally can’t see a thing and it’s only one week post op. Not to mention the whole process was so fast and almost painless. No swelling, almost no pain after other than mild tenderness. He had good bedside manner but got to the point and was very efficient. Lovely office and support staff was super friendly. Best experience with a cosmetic procedure ever! I’ve never really been bothered to write reviews but since it was such a great experience had to leave one. Also shout out to the nurse who assisted and removed sutures- very personable young woman. I now can finally live my life without the burden of blemishes on my face that used to antagonize me.
5 / 5
a month ago
From the moment I walked into the office I was treated respectfully and professionally. This office had the best, kindest, most professional staff. The waiting room is very welcoming. The procedure I had was easy and the doctor and his staff did a wonderful job. I highly recommend this office.
5 / 5
3 months ago
An excellent staff. Very professional and friendly. Always a short wait to be seen. Doctor Mountcastle is simply the best around. He performed an umbilical hernia repair on me a few years back leaving no scar and did not use the dreaded mesh. This was a check-up and all is perfect. I highly recommend him.
5 / 5
3 months ago
I had minor issue that I needed resolved before I went on vacation. The front office staff was quick to schedule my procedure. It took less than 30 minutes and it was affordable. In summary, quick, friendly and affordable.
2 / 5
2 months ago
I was referred to the Mountcastle practice by the physical therapist who has been treating me following two foot surgeries and a full knee replacement. The therapist noted swelling in my lower legs and thought that I would benefit from custom-fit socks. She prepared a referral form and specifically noted the need for compression socks.
When making the appointment I was advised that they would do an ultrasound to check the blood flow in my legs to rule out circulation issues as a cause of the swelling. After completing paperwork, I was seen by a P.A. who discussed the procedure and possible follow-up depending on the results. The ultrasound was completed, and, after a short wait, I was advised there were no circulation issues. I was told I could leave.
At that point I inquired about compression socks. Even though it was indicated on the referral form the P.A. seemed surprised by the request. She told me I could pick up a pair at a local pharmacy or purchase a pair at the receptionist desk. I asked about measurements at which the point the P.A. measured the circumference of my left calf. She told me I should purchase size C. No other measurements. No discussion of options; benefits; nothing.
While I was pleased to learn that my leg veins were not an issue, I was disappointed by the indifference to the issue that brought me there. Never did see Doctor Mountcastle.