It is so easy to give 5 stars to NOVA Hand Therapy Center. The office staff is always so pleasant and helpful. My hand therapist (Chanele) was very skilled, knowledgeable, friendly, and so encouraging. The entire group is very compassionate and truly care about you and your progress. I will definitely return there for any future therapy needs.
5 / 5
2 months ago
Amazing staff and facility!
I recently went through a series of OT treatments at NOVA Hand Therapy for a shoulder impingement injury. I had been suffering with shoulder pain and stiffness for close to a year when I finally decided to give NOVA HTC a shot. I'm so glad I did, as I was very impressed with the quality of care I received.
Throughout my treatment of about 2 months or so (2x/week), I was seen by 3 therapists there - Sarah mostly, as well as Chanele and Katie. I found each one of them to be very knowledgeable, friendly and professional. You can tell they care about their work and their patients. This team of talented ladies was able to resolve my issue fully through a combination of outstanding hands-on treatment and by educating me about proper exercises to do on my own time. I left my last session pain-free and my shoulder mobility returned to normal. I would easily recommend any one of them for someone in need of OT.
In addition to the great care, I found everyone there to be really pleasant and friendly, from the front desk staff to the techs and therapists, which lends a very positive vibe to the office overall.
5 / 5
5 months ago
I had been to 3 different physical therapist in this area with no or only minimal improvement before finding Nova Hand Therapy. The staff is highly professional, genuinely friendly and committed to helping me gain back the use of my left hand. At the other PT locations I always felt like there was a big rush to shove me out the door after 45 minutes. However, at Nova I have never been rushed and they have been highly responsive in allowing me to take the time I need. They have introduced me to therapies that none of the other locations offered, which have been instrumental in my functional improvements. All of the therapist are highly competent and willing to try new techniques to investigate every possible avenue for progress. I am extremely happy that I found Nova and for the first time in almost two years feel like there is a chance I will gain back the use of my hand. OUTSTANDING!
5 / 5
5 months ago
My rheumatologist recommended hand therapy to help with the RA in my hands and wrists. NOVA Hand Therapy has gotten many favorable reviews, and so I chose them for treatment. I started going there in July (2019) and just finished my treatment. The therapy staff is very professional and helpful, including with exercises and advice about my treatment. The front office staff is also very friendly and professional. Scheduling has been very easy and accommodating. The staff also works with my insurance to make sure certain things are covered. I highly recommend NOVA Hand Therapy for any hand treatment. They also provide treatment for elbow and shoulder issues.
2 / 5
in the last week
If this review was based on how friendly the staff is, they would get 5 stars. I can't relate to reviewers who stated they were back to 100%. I was under Chanele's care for months and was discharged at 70% at best. She never conducted a final evaluation, which should be part of every treatment program. Communication and treatment plan were not always clear. Chanele is a very nice and knowledgeable, but she ruined what could have been a positive experience with her dismissiveness towards the end of my time there.